Registered Charity No. 1164578
“Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice”

Who We Are

The charity’s vision, mission and values underpin everything we do. This keeps us focussed on preventing further victimisation, increasing criminal justice outcomes, where appropriate and ensuring victims are provided with support to cope in the aftermath of crime.

Victims are often referred to us when they are at their most vulnerable, in desperate need to help and we will provide the crucial support  they need ensuring their voices are heard in shaping victims’ services for Northumbria.

Our Vision

To create a Northumbria area where victims of crime feel confident to seek help and when they do, they are provided with a choice of high quality support tailored to meet their individual needs.

Our Mission

We will put the victim at the heart of everything we do, increasing support to the most vulnerable and those persistently targeted.

Our Values

We are responsive, trusted and ambitious; valuing integrity, empathising and empowering victims in their recovery journey.

Practical and Emotional Support

At Victims First Northumbria we apply a broad range of measures and strategies in order to meet the genuine needs of victims of crime, whether the support they need is practical, emotional or, as is often the case, both.

Emotional Support

The emotional support that our Victim Care Coordinators provide can make a big difference to someone in need at a crucial time, this is why we make contact within 48 hours of receiving the referral. Within this quarter we have provided 100% adherence to contact within 48 hours. This year we have been looking at how we can best support individuals emotionally and upskilling where we have seen a rise in crime type to make sure we are well equipped to provide a high standard of support. Our emotional support can range from an initial support plan to those more long-term plans.

Practical Support

VFN offers practical support to victims of crime to improve their safety, security and self-confidence. Each case is considered on an individual basis and advice is given to victims to empower them to become more knowledgeable in protecting themselves.

Here is how we have helped: CCTV, Security lights, Decoy cameras, Door alarms, Panic alarms and Window alarms.

Click on one of the partner agencies below to find out more about the work that they do.

Northumbria Police

Northumbria Police

Northumbria Police serves a population of 1.5 million people and covers an area of more than 2,000 square miles in the North East of England, from the Scottish border down to County Durham and from the Pennines across to the North East coast.

Office of the Police and Crime Commissioner for Northumbria

Northumbria PCC

A police and crime commissioner (PCC) is an elected official in England and Wales charged with securing efficient and effective policing of a police area. The Police and Crime Commissioner for Northumbria Dame Vera Baird QC is committed to putting victims first.

Crown Prosecution Service (CPS)

Crown Prosecution Service (CPS)

The Crown Prosecution Service is responsible for prosecuting criminal cases investigated by the police in England and Wales.

Community Rehabilitation Company (CRC)

Community Rehabilitation Company (CRC)

Northumbria CRC works with adult offenders in the community, to protect the public and reduce re-offending. We provide the broadest range of probation services across Northumbria.

HM Courts and Tribunal Service (HMCTS)

HM Courts and Tribunal Service (HMCTS)

HM Courts & Tribunals Service is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.